# Connect Goody to HubSpot

> Connect Goody to HubSpot, choose your sync settings, and start syncing gift data to HubSpot contact and company records.

Source: https://goody.kustomer.help/en_us/connect-goody-to-hubspot-SyKH09vBGl

Last updated: 2026-10-14T14:39:56.162Z

_How do I connect Goody to HubSpot?_

**Requires:** Team plan

Connect Goody to HubSpot to sync gift data to your CRM and send gifts from HubSpot.

# Before you begin

To connect HubSpot, you need:

*   A Goody Team subscription
*   A Goody account on a Goody for Business organization
*   Organization admin access in Goody
*   A HubSpot account you can sign in to
*   Permission to install apps in that HubSpot account, usually as a HubSpot admin

If your organization isn’t on Team, [book a demo with our sales team](https://www.ongoody.com/business/team-demo).

# Connect your HubSpot account

Complete these steps in one browser tab. Don’t switch browsers or devices before the connection is complete.

1.  Sign in to Goody.
2.  Go to **Organization settings** → **Integrations**.
3.  Click **HubSpot**.
4.  Click **Connect to HubSpot**.
5.  If prompted, sign in to HubSpot.
6.  If you have more than one HubSpot account, select the account to connect.
7.  Click **Connect app** or **Authorize**.

HubSpot returns you to the HubSpot integration page in Goody. The connection is complete when the **Settings** section is active.

When you authorize the app, HubSpot shows the permissions Goody requests: reading and updating contacts, companies, deals, gift data, and related activity. If you cancel or deny access, the connection fails and Goody shows an error.

# Start syncing

Data doesn’t sync until you start syncing.

1.  In **Workspaces to sync**, select all workspaces or specific workspaces.
2.  Enable or disable **Create gift properties**. We recommend enabling this option.
3.  Enable or disable **Sync historical gift data**.
4.  Click **Start syncing to HubSpot**.

Setup is complete when **Syncing to HubSpot** appears.

# About sync options

**Create gift properties** adds gift summary fields to HubSpot contact and company records. To learn how these fields work, see Syncing Data Between HubSpot and Goody.

**Sync historical gift data** is disabled by default. When enabled, gifts your organization sent outside of HubSpot sync to HubSpot as Goody gift records. These gifts appear on the Goody card and in contact gift properties when the recipient’s email matches a HubSpot contact. When disabled, only gifts sent through HubSpot appear.

# Disconnect HubSpot

1.  In Goody, go to the HubSpot integration page.
2.  Click **Disconnect**.
3.  To remove the app from HubSpot, go to **Settings** → **Connected Apps** in HubSpot and uninstall Goody.

### Troubleshoot the connection

Problem

Solution

**Connect to HubSpot** doesn’t appear

Ask a Goody organization admin to connect HubSpot, or contact Goody support to confirm HubSpot is enabled for your organization.

“Only organization admins can configure this integration”

Sign in with a Goody organization admin account.

“OAuth state mismatch”

Click **Connect to HubSpot** again in the same browser. Don’t clear cookies during the connection.

HubSpot authorization failed

Restart the connection, and confirm you have permission to install apps in HubSpot.

Goody shows the connection, but no data appears in HubSpot

Complete the steps in Start syncing.

For issues with gift properties on contacts or companies, see Syncing Data Between HubSpot and Goody.

# Related articles

*   [Syncing Data Between HubSpot and Goody](https://support.ongoody.com/en_us/articles/hubspot-crm-property-sync-SJiN6qwHfg)
*   [Automating Gifts With HubSpot Workflows](https://support.ongoody.com/en_us/articles/hubspot-workflows-S1ZkyswBMg)